Privacy policy
PRIVACY POLICY
Last updated: 26 August 2026
This Privacy Policy explains how ENNSGERN SRL (“ENNSGERN”, “we”, “us” or “our”) collects, uses, stores and protects personal data when you visit ennsgern.com (the “Site”), contact us through the Site, or otherwise interact with us through the contact details provided on the Site.
We respect your privacy and process personal data in accordance with Law No. 195/2024 on the Protection of Personal Data of the Republic of Moldova and other applicable data protection requirements.
1. DATA CONTROLLER
The controller responsible for the processing of personal data through this Site is:
ENNSGERN SRL
IDNO: 1005602006121
Registered address: Republic of Moldova, mun. Bălți, str. Decebal 139
E-mail: ceo.ennsgern@gmail.com
2. PERSONAL DATA WE COLLECT
We may collect personal data that you voluntarily provide when you contact us through the Site, by e-mail or through other available communication channels.
Depending on how you interact with us, this may include:
• first and last name;
• e-mail address;
• telephone number;
• company or organisation information, where applicable;
• information contained in your message, enquiry or correspondence;
• any other information that you voluntarily provide to us.
When you visit the Site, certain technical information may also be collected automatically, including, where applicable:
• IP address;
• browser type and version;
• device information;
• operating system;
• pages visited and interaction with the Site;
• date and time of access;
• cookie identifiers and similar technical information.
Some of this technical information may be processed through Shopify or other technology providers used to operate, secure or analyse the Site.
3. HOW WE USE YOUR PERSONAL DATA
We may process your personal data for the following purposes:
• to receive and review enquiries submitted through the Site;
• to respond to your questions or requests;
• to contact you when you have requested to be contacted;
• to provide information about ENNSGERN SRL, our products, activities or services;
• to communicate with potential clients, suppliers or business partners;
• to operate, maintain and secure the Site;
• to prevent fraud, misuse or security incidents;
• to comply with applicable legal obligations;
• to establish, exercise or defend legal claims where necessary.
We will not use personal data for purposes that are incompatible with the purposes for which the data was collected unless permitted or required by applicable law.
4. LEGAL BASIS FOR PROCESSING
Depending on the circumstances, we process personal data on one or more of the following legal grounds:
• steps taken at your request prior to entering into a contract, where you contact us regarding potential products, services or business cooperation;
• our legitimate interests, including responding to enquiries, maintaining business communications, ensuring the security and proper functioning of the Site and protecting our legal interests;
• compliance with a legal obligation applicable to ENNSGERN SRL;
• your consent, where consent is required for a particular processing activity.
Where processing is based on consent, you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
5. SHARING AND DISCLOSURE OF PERSONAL DATA
ENNSGERN SRL does not sell your personal data.
Access to personal data within ENNSGERN SRL is limited to authorised persons who require access for legitimate business purposes.
Where necessary, personal data may also be processed by third-party service providers that assist us with:
• website hosting and operation;
• IT and technical support;
• website security;
• website functionality;
• analytics or similar technical services, where applicable.
Our Site is operated using Shopify, and certain technical data may therefore be processed by Shopify in connection with the hosting, operation, security and functionality of the Site.
Where third parties process personal data on our behalf, we take appropriate measures to ensure that such processing is subject to applicable data protection requirements.
We may also disclose personal data where required by applicable law, a court order or a lawful request from a competent public authority.
6. DATA RETENTION
We retain personal data only for as long as reasonably necessary for the purposes for which it was collected and in accordance with applicable legal requirements.
Personal data submitted through the contact form, e-mail or other communication channels may be retained for the period necessary to:
• process and respond to your enquiry;
• maintain relevant business correspondence;
• continue a business relationship where one develops;
• comply with applicable legal obligations;
• establish, exercise or defend legal claims.
When personal data is no longer necessary for these purposes and there is no legal basis requiring further retention, it will be deleted or otherwise securely disposed of.
7. SECURITY OF PERSONAL DATA
ENNSGERN SRL implements appropriate technical and organisational measures designed to protect personal data against:
• unauthorised access;
• unlawful processing;
• accidental loss;
• alteration;
• disclosure;
• destruction.
Access to personal data is limited to persons who require such access for legitimate purposes and who are subject to appropriate confidentiality obligations.
However, no method of transmission over the Internet or electronic storage system can guarantee absolute security.
8. YOUR DATA PROTECTION RIGHTS
Subject to the conditions and limitations established by applicable law, you may have the right to:
Right to information – to receive information about how and why your personal data is processed.
Right of access – to request confirmation as to whether we process your personal data and to obtain access to such data.
Right to rectification – to request correction of inaccurate personal data or completion of incomplete data.
Right to erasure – to request deletion of your personal data where the applicable legal conditions are met.
Right to restriction of processing – to request that the processing of your personal data be restricted in certain circumstances.
Right to object – to object to certain processing of your personal data, particularly where processing is based on legitimate interests, subject to the conditions provided by law.
Right to data portability – where applicable, to receive certain personal data in a structured, commonly used and machine-readable format and to request its transmission to another controller.
Right to withdraw consent – where processing is based on your consent, you may withdraw that consent at any time.
You also have the right to lodge a complaint with the competent personal data protection supervisory authority if you consider that the processing of your personal data infringes applicable data protection legislation.
To exercise your rights, contact us at:
ceo.ennsgern@gmail.com
We may request additional information where reasonably necessary to verify your identity before responding to a request.
9. COOKIES AND SIMILAR TECHNOLOGIES
The Site may use cookies and similar technologies.
Some cookies may be necessary for the technical operation, functionality and security of the Site.
Where analytics, advertising or other non-essential cookies or similar technologies are used, they will be managed in accordance with applicable data protection requirements, including obtaining consent where required.
Users may be provided with options to manage their cookie preferences where applicable.
10. THIRD-PARTY WEBSITES AND LINKS
The Site may contain links to websites, social media platforms or services operated by third parties.
ENNSGERN SRL is not responsible for the privacy practices, security or content of independent third-party websites.
We recommend reviewing the privacy policy of the relevant third party before providing personal data through its website or service.
11. CHILDREN’S PRIVACY
The Site is intended primarily to provide information about ENNSGERN SRL and its activities and is not specifically directed at children.
ENNSGERN SRL does not intentionally collect personal data from children through the Site.
If we become aware that personal data relating to a child has been provided to us in circumstances where such processing is not permitted, we will take appropriate measures in accordance with applicable law.
12. INTERNATIONAL DATA TRANSFERS
Some technology providers used in connection with the Site may process or store personal data in countries outside the Republic of Moldova.
Where personal data is transferred internationally, ENNSGERN SRL will take appropriate measures required by applicable data protection legislation to ensure an adequate level of protection for the transferred data.
Where required, appropriate safeguards will be implemented for such transfers.
13. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in:
• our processing activities;
• the functionality of the Site;
• the services and technologies we use;
• applicable legal or regulatory requirements.
The current version of this Privacy Policy will be published on the Site. The date of the latest revision will be indicated at the top of this Policy.
We encourage visitors to review this Privacy Policy periodically.
14. CONTACT INFORMATION
If you have questions regarding this Privacy Policy, the processing of your personal data, or wish to exercise your data protection rights, please contact:
ENNSGERN SRL
IDNO: 1005602006121
Republic of Moldova, mun. Bălți, str. Decebal 139
E-mail: ceo.ennsgern@gmail.com
